Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long-term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange a visit to the referral agency.

They will discuss your situation and complete a foodbank referral voucher where appropriate. Please remember to discuss any dietary needs you may have. The referral agency should then send the referral voucher to the foodbank.

3. Fulfilling your foodbank voucher. 

When we receive the foodbank referral voucher from the referral agency we will then be in touch with you to arrange for you to receive your parcel of three days emergency food. You can find our location and opening times here.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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