Help and advice
Access a range of advice and support, including money advice and guidance on social security payments and grants that may be available to you.

East Lothian Foodbank and our support services are here to help, acting with respect and without judgement.
Get emergency food
If you need help, we can provide an emergency food parcel. We can help you find out where to get a food voucher for emergency food.

Our foodbank works using a referral system
In order to provide support for your circumstances, we work with a range of local agencies across East Lothian to ensure you receive the best support and advice you need.
Referral Agencies
When you speak to one of our partners they will take some details from you to make a referral to us. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people, take into account any special dietary requirements and may also provide long-term support to help address some of the issues behind the reasons for your crisis.
If you’re not sure who you can ask for a referral, here is a list of some of the agencies we work with. Once they’ve made the referral to us, we’ll be in touch to confirm details with you and organise your parcel.
Other ways to get a referral
East Lothian Council
We work with many different departments within the council including housing options, social work, children’s wellbeing, and community learning and development. If you already have a contact within a council department you can contact them directly or call the customer services line and ask to be connected to the department or person you would like to speak to.
Main telephone: 01620 827 827
Additional Partners
We work with a number of local charities and community partners. If you are being supported by one of these you can ask your support worker for a referral or any of the following to complete a referral on your behalf:
Your GP, health visitor, district nurse, school headteacher or local councillor.